Registration issues

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Registration issues

Postby Frenchy on Tue Feb 25, 2020 10:25 pm

Someone over on the Glasgow forum has been having problems registering here. As gonesouth points out in the same thread, it's apparently over a year since someone successfully joined this forum, so presumably others have been affected too.

http://www.glasgowwarriors.com/phpbb/vi ... =3&t=11060

Can anyone look into it?
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Re: Registration issues

Postby biffer on Tue Feb 25, 2020 11:13 pm

Frenchy wrote:Someone over on the Glasgow forum has been having problems registering here. As gonesouth points out in the same thread, it's apparently over a year since someone successfully joined this forum, so presumably others have been affected too.

http://www.glasgowwarriors.com/phpbb/vi ... =3&t=11060

Can anyone look into it?


If it's quicksilver, we don't want him.
Don't mention Rory Hutton. I did once but I think I got away with it.
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Re: Registration issues

Postby Pitfitter446 on Wed Feb 26, 2020 6:23 pm

I had problems a couple of years back after I changed my email address and was forced to re-enlist, with some help. There’s a spanner in the works?
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Re: Registration issues

Postby bignose on Fri Feb 28, 2020 12:00 am

I have some but not all of the keys to the kingdom. The board administrator is "Chappo" and global moderator is "Loops". According to the stats, they last logged in to the system on November 6th 2018 and December 18th 2018 respectively.

Pedro52 and Ron are also Moderators - they last logged in on February 5th 2019 and February 27th 2020 (so Ron, at least, is around)

The Admin Control Panel suggests that new users require Administrator Approval before their accounts become active. There are 100 user account requests awaiting approval from an administrator. These date back to 5th February 2019. I'm guessing that Pedro52 used to do that job and that no-one has picked it up since he last logged in.

Although I can get into the Administration Control Panel, I'm don't have sufficient permissions to be able to manipulate the list of Administrators to set up someone else to perform the required role. I'm also not affiliated with the supporters' forum management committee and would expect them to have to approve any such change. If there are any members of that committee out there and reading this, then please get in touch with me.

I have tried to message Chappo, Pedro52, Loops and Ron to see what their opinion is.
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Re: Registration issues

Postby Pitfitter446 on Fri Feb 28, 2020 11:10 am

When I had issues with forum log on it was Ron (and his wife) who dealt with the forum’s problems.
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Re: Registration issues

Postby bignose on Fri Feb 28, 2020 11:16 am

Pitfitter446 wrote:When I had issues with forum log on it was Ron (and his wife) who dealt with the forum’s problems.


Got a reply from Pedro52 and he's going to look into it.
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Re: Registration issues

Postby Frenchy on Fri Feb 28, 2020 12:26 pm

I see our newest member now has a join date of today, so I assume pedro is working through the approval queue.

Thanks bignose and pedro!
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Re: Registration issues

Postby Pitfitter446 on Fri Feb 28, 2020 1:13 pm

Result.
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